We consider that our relationship with you is key to your child’s happiness while they are with us at nursery. You can speak to your child’s key person or the nursery managers at any time if you have any questions or concerns about your child’s experience with us. Parents are more than welcome to come and have a chat with their child’s key person at any time thorough the year to gain an update on your child’s progress, and the parent information board in each room enables continuous communication between parents and staff. For general information the nursery will provide a newsletter every term and relevant notices are placed on the notice boards in the reception area for you to look at.
We want your child to feel happy and safe at our nursery. To make sure that this is the case, the staff will work with you to decide how best to help your child to settle in. We do recommend that when it is time to leave your child at the nursery you do so confidently as this will signal to your child that they are in a safe place, and this will help them to settle more quickly.
Parents are asked to keep their children at home if they have any infections, and to inform us so that staff can alert other parents and make careful observation of any child who seems unwell. If a child in our care seems to have an infectious illness, such as conjunctivitis or chicken-pox, the child’s parent/carer will be contacted and asked to collect their child.